Large-Scale Printing Needs for Seattle Property Management Team
HNN is an award-winning property management firm managing over 4,000 apartments across 30+ properties in the greater Seattle region. Their printing and signage requirements cover a broad scope to meet their communication and marketing demands:
- Tenant Communication Materials
- Temporary Signage
- Direct Mail Materials
- Marketing Collateral
- Branded & Promotional Items
The Challenge
HNN needed a way to manage the creation and distribution of multiple materials for their properties. Working with numerous vendors to supply these varying items had been a struggle. HNN frequently experienced unresponsiveness from the vendors, unsatisfactory service and delayed deliverables. Too many things were falling through the cracks.
Our Consultative Approach
As we do with every client, DRSi worked to build a relationship with HNN when they first reached out to us in 2018. Our team took the time to get to know their unique needs and make recommendations for products and materials. Together, we created custom, comprehensive kits for each property.
Creative Solutions
In addition to printing and sign production, the DRSi team now handles the extensive kitting, packaging and distribution required to serve all of the properties in the HNN portfolio. DRSi establishes accurate timelines and ensures that deliverables are available by the deadline. DRSi’s dedicated delivery fleet is also available to offer same-day delivery for time-sensitive kits.
This partnership was particularly crucial when the COVID-19 crisis hit. It allowed HNN to get communications to their properties rapidly, helping to keep their tenants and staff safe. With this level of agility and collaboration, HNN can now meet its communication and marketing needs more quickly, more cost-effectively and without stress so that their team can focus on other priorities within their company.
”“DRSi feels like an extension of our team. They are quick on a quote, and we get updates right after we place the order. They are proactive on material recommendations, and I don’t have to worry about delivery because they always deliver on time.”
Ashley Souto, Marketing Manager, HNN
